From start to finish I was kept well informed and everything was explained in detail. No question was too much (and there were a few!). All the staff their were excellent and everyone was involved somehow. I was of course apprehensive going out but I was put at ease as soon as I got there and everything went smoothly. I went out with an idea of what I needed, I was told I didn't need that much and could opt for a better (and cheaper) option so they have me confidence straight away. Great experience, great dentists and great staff!!!